Last Updated: 12/11/2025
AnkoorSaf Solutions Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website www.ankoorsaf.ca and our services.
We collect information that you provide directly to us, such as:
- Personal Identifiers: Name, email address, phone number, billing/shipping address.
- Shipment Information: Recipient details, package contents, value, and customs declarations.
- Financial Information: Payment card details (processed securely by our payment processors), billing history.
- Communications: Records of your correspondence with us.
We may also automatically collect certain technical data when you visit our Site (e.g., IP address, browser type, pages visited) via cookies and similar technologies.
We use your information to:
- Provide, operate, and improve our air freight and logistics services.
- Process transactions, send tracking updates, and manage customs clearance.
- Communicate with you about your shipments, service updates, and offers (with your consent where required).
- Comply with legal obligations and prevent fraud.
We do not sell your personal information. We may share it with:
- Service Partners: Airlines, customs brokers, trucking companies, and IT providers, solely to perform the services you requested.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
As an international freight company, your information will be transferred to and processed in Canada, Nigeria, and other countries where our partners operate, which may have different data protection laws.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Withdraw consent (where processing is based on consent).
To exercise these rights, please contact us at [privacy@ankoorsaf.ca].
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this policy. The “Last Updated” date will indicate the latest revision. We encourage you to review it periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
AnkoorSaf Solutions Inc.
Attn: Privacy Officer
400 Applewood Crescent, Concord ON L4K 0C3
info@ankoorsaf.ca
+1 647 366 8638